Customer service

On the homepage of the website you will find at the bottom of a space where you can enter your email address . Then click on ' ' Register ' ' . During the ordering process you can choose to stop receiving our newsletter .

If you wish to unsubscribe for the newsletter later then through this link you will also find in each newsletter.

When we received the return intact items we handle the exchange or credit within one week . Possibly to refund amounts are transferred to the account for which you have paid.

Mocht het voorkomen dat er flessen ontbreken of dat de bestelling niet compleet is dan tekent u de afleveringsbon af, onder vermelding van het aantal gebroken of manco flessen en stelt u ons hiervan telefonisch in kennis. Telefoon: 033-2990314

Ja, dit kan. U kunt dit tijdens het bestellen aangeven in het commentaarveld.

For this you can send an email to $ companies_email We perform the change immediately for you by .

You can pay in the following ways :
- Ideal
- Transfer

After completing your order you will receive an order confirmation by email. It is therefore important that you enter the correct e -mail address . Through the order confirmation we state that the order process was successful and that we have received your order.

All online payments are done via Card Gate + . Through this payment platform payments are handled safely and correctly.

If you choose a bank transfer you will receive our account number in the order confirmation UNITS FOR A TRANSFER ALWAYS ORDER !!!

We treat your order once your payment is credited to our account. Because the payments between banks tend to be more time consuming , this may take several days. If the payment is not credited within 14 days on our account your order will be canceled automatically.

Our bank account number is: Raboank rek.nr .: 39.34.67.864 """

""" Usually orders placed before 15:00 on a working day , and paid directly via our online payment options , transmitted within 5 days. If it appears that this (for whatever reason) will not succeed , you will be notified immediately by email at briefed .

We apologize for a slightly longer delivery time during very busy periods (eg . Christmas ) .

We will inform you immediately by e- mail if we have received your order using a orderbevesting and send a second message when the order has been processed and has left our warehouse. """

"""We try to provide everything from stock. Unfortunately, sometimes it happens that an item is temporarily not available . You can order this item just but the delivery time will be longer.

Delivery times may vary from a few days to , in extreme cases, four weeks. Here we depend on suppliers that unfortunately we can not give exact delivery dates.

If , for whatever reason do not want to keep , you can return it within fourteen ( 14 ) calendar days after delivery to Falcon at home .

Even if an item within the reasonably foreseeable lifetime of defects let us know via email ( $ companies_email ) . Often, you can return the item and provide us with the supplier for a suitable solution.

We only accept returns of items that have aangekochtl in our store.

See also Sending & Returns